Shipping Methods

1. Pickup

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Description
Our Pickup option lets you collect directly from the Quimiconsult Warehouse. This option is available only for a specific range of products and a selected group of clients.
Benefits
This option provides flexibility for clients who prefer to handle their logistics directly, potentially speeding up the procurement process and eliminating shipping costs. It is particularly beneficial for local businesses that can easily access the warehouse, providing them with a quick and efficient way to restock essential supplies.
Conditions
Clients opting for this service are provided with specific instructions regarding pickup times, warehouse access protocols, and safety guidelines to ensure a smooth and secure collection process.
Customization
To further tailor the service, clients can schedule pickups according to their convenience, and in some cases, request assistance during loading if needed, ensuring that the pickup process is as seamless as possible.

2. COD (Cash on Delivery)

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Description
COD (Cash on Delivery): Delivery to Customer's Premises, Shipping with payment upon delivery (via third-party logistics service).
Process
When customers select the COD option during the online ordering process, we arrange for their merchandise to be shipped and delivered directly to their specified address. This service is facilitated by our trusted third-party logistics partner, specializing in secure and efficient delivery services.
Payment on Delivery
Payment for the merchandise is made at the time of delivery. Customers can pay the logistics service provider directly, ensuring that they only pay once they have received and inspected their order.
Benefits
Payment security, flexibility, and convenience.
Conditions
  • Geographical Limitations: The availability of the COD option may vary based on the delivery area, as dictated by the capabilities of our logistics partner.
  • Order Verification: At the time of delivery, customers are expected to check the merchandise before making payment, which is a standard procedure to ensure satisfaction with the received products.
Customer Support
Should there be any issues with the delivery or the order itself, our customer support team is readily available to assist. Working closely with our logistics partner, we strive to resolve any concerns swiftly to ensure customer satisfaction.

3. Shipping Included

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Description
With our Shipping Included option, everything is straightforward. The delivery cost is included in the product price, no surprises at checkout. Experience smooth and transparent delivery directly to your premises
Process
When customers select the Shipping Included option during their online purchase, the cost of shipping is already incorporated into the price per kilo/liter of the product. This means that there are no separate shipping charges at checkout. Our logistics partner handles the delivery, ensuring that the products reach the customer’s specified address efficiently.
Shipping Cost Integration
The shipping costs are seamlessly integrated into the product price. This way, customers see a single, comprehensive price that includes both the product and the shipping, providing clarity and ease of transaction.
Logistics Partner and Billing
A shipping guide is issued by our third-party logistics company directly to our company, Quimiconsult, at the time of shipment. We handle all payments to the logistics partner, meaning that customers are not required to pay anything additional for shipping when they receive their order.
Benefits
  • Transparency: Customers appreciate the transparent pricing model where the total cost is clear upfront, with no hidden fees.
  • Convenience: This option eliminates any potential hassle related to shipping payments upon delivery, as all costs are covered in the product’s price.
  • Streamlined Process: By handling the logistics and payments internally, we ensure a smooth and hassle-free delivery experience for our customers.

4. Local

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Description
If you're located in the Monterrey Metropolitan Area or selected areas of Nuevo León, our Local Delivery option is tailor-made for you. Just enter your postal code during checkout to see if you qualify for this service.
Eligibility
This Local delivery option is available to customers located in the Monterrey Metropolitan Area and selected areas of Nuevo León state, determined by postal code. Customers can verify their eligibility for this service on our e-commerce platform during the checkout process by entering their postal code.
Process
Customers whose postal codes qualify can select the Local delivery option when placing their orders online. Our in-house transportation fleet will handle the delivery, bringing orders directly to the specified address without any additional shipping costs. This streamlined service is designed to provide a seamless and efficient delivery experience.
Benefits
  • No Additional Costs: The price seen at checkout is the final price—there are no hidden or extra shipping fees, ensuring transparency and straightforward pricing.
  • Enhanced Delivery Speed: Focused delivery within specific geographic zones allows for faster and more reliable service.
  • Convenience and Simplicity: This hassle-free option simplifies the buying process, making it easier for customers to receive their products quickly and efficiently.
Customer Support
Our dedicated customer service team is ready to assist with any queries related to delivery zones, order status, or any specific delivery-related needs. We are committed to providing an exceptional service experience tailored to the needs of our local customers.

5. Pickup COD (Cash on Delivery)

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Description
Choose our Pickup COD option for ultimate convenience and security. Once you enter your address, our system intelligently selects the closest logistics branch for you to collect your order
Process
When customers choose the Pickup COD option, they place their orders online, specifying their preferred address. The website automatically selects the nearest third-party logistics branch to this address as the pickup location. The order is then shipped to this designated branch. Upon arrival of the merchandise, the third-party logistics company directly notifies the customer that their order is ready for collection. Customers proceed to the branch, inspect their merchandise, and make the payment directly at the pickup point.
Logistics Partner Integration
Our system's integration with experienced third-party logistics partners ensures efficient management of deliveries and notifications. These partners are selected for their capacity to provide superior service, including timely and reliable communication with customers.
Benefits
  • Automated Convenience: The automatic selection of the nearest logistics branch streamlines the pickup process, saving customers time and effort.
  • Direct Communication: Notifications directly from the logistics company keep customers informed about the status of their orders, enhancing transparency and trust.
  • Payment Security: The COD payment method allows customers to inspect their order before payment, providing an additional layer of security and satisfaction.
Customer Support
Should there be any questions or issues, our dedicated customer support team is readily available to assist. We work closely with our logistics partners to ensure a seamless and positive customer experience.

6. Pickup Shipping Included

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Description
Our Pickup Included Shipping option simplifies your logistics by including all shipping costs in the product price. Once you place your order, our system automatically assigns the nearest logistics branch for pickup.
Process
When customers choose the Pickup Included Shipping option, they place their orders online. The total cost displayed for the product already includes the shipping expenses, calculated per kilo/liter. This ensures a transparent pricing structure with no additional fees at the time of pickup. The order is then transported to a nearby third-party logistics branch, which is selected based on its proximity to the customer's specified location. Customers receive a notification from the logistics partner when their order is ready for pickup
Logistics Partner Integration
We collaborate with reliable third-party logistics partners who handle the transportation and storage of the orders. These partners are selected for their efficiency and strategic locations to facilitate convenient pickups for our customers.
Benefits
  • Transparent and Inclusive Pricing: The all-inclusive pricing eliminates any surprise costs at pickup, making the financial aspect of purchasing straightforward and predictable.
  • Convenience and Accessibility: By delivering the order to a nearby logistics branch, we reduce the travel time and inconvenience for our customers.
  • Simplified Pickup Process: With no additional payments needed at pickup time, the process remains fast and efficient, allowing customers to pick up their orders without issues.
Customer Support
Our dedicated customer support team is available to address any questions regarding the order status, pickup locations, or the all-inclusive pricing. We strive to ensure a seamless pickup experience.