Privacy Notice of Quimica e Ingenieros Consultores, S.A. de C.V. ("QUIMICONSULT")

1. Data Controller

2. Acceptance of Privacy Notice and Consent of Data Subjects

3. Personal Data Subject to Processing

4. Processing Purposes

5. Data Transfer

6. Rights of Data Subjects

7. Security Measures

8. Use of Technologies

9. Modifications to the Privacy Notice

Dear customers and visitors of our website: 

Quimica E Ingenieros Consultores, S.A. de C.V. (hereinafter "QUIMICONSULT), hereby informs the general public that this website collects personal data and information from our customers and visitors (hereinafter "Data Subjects"). In virtue of the foregoing, Data Subjects who voluntarily provide their information accept and authorize that their data may be used and transmitted by QUIMICONSULT, in accordance with the provisions of this Privacy Notice.

En QUIMICONSULT understands the importance of proper use and care of Data Subjects

Therefore, Data Subjects are informed that this Privacy Notice has been prepared in compliance with the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations, and the General Guidelines on Personal Data Protection ("legal provisions”).

In virtue of the foregoing, QUIMICONSULT informs Data Subjects of the following:

1. Data Controller

The entity responsible for deciding on the processing of your personal data will be QUIMICONSULT, with address at Privada el Encino, No. 750, Col. LaGrange, San Nicolas de los Garza, N.L. Mexico, CP. 66490. This Notice aims to inform Data Subjects about how their personal data may be collected, the purposes of its processing, the third parties with whom their data may be shared, and the mechanisms available to Data Subjects to exercise their rights of access, rectification, cancellation, and opposition ("ARCO Rights”).

2. Acceptance of Privacy Notice and Consent of Data Subjects:

By providing their personal data through any means, whether electronic or physical, Data Subjects accept and grant their consent to QUIMICONSULT to use and process in an automated manner their personal data and information provided, which will become part of the database of QUIMICONSULT.

3. Personal Data Subject to Processing:

Some of the data that will be collected in accordance with this Privacy Notice will be the following:

Full name.
Date of birth and age. • Gender.
Nationality.
Address (personal and work).
Email (personal and work).
Personal phone (personal and work).
Federal Taxpayer Registry.
Copy of official identification.
Banking information related to payment methods.
Geolocation data.
Signature (handwritten and/or electronic).

In accordance with Article 5 of the Regulations, QUIMICONSULT may collect, without the need for any consent, information related to: legal entities; individuals acting as merchants and/or professionals; or individuals working for legal entities or individuals who are merchants and/or professionals, provided that their data is related to their employment.

QUIMICONSULT will not collect in any way information related to data considered sensitive, financial, or information about minors.

4. Processing Purposes:

For the legal purposes related to this Privacy Notice, Data Subjects are informed that their personal data will be used for the following primary purposes:

Marketing of products and/or provision of services that QUIMICONSULT offers to Data Subjects, whether through its website.
To create user accounts and profiles on the website of QUIMICONSULT.
For the attention and follow-up of purchase orders.
In some cases, credit may be granted to Data Subjects, at the discretion of QUIMICONSULT.
Send quotations, process product or service orders, follow up on their status, and coordinate their delivery process to Data Subjects.
Carry out the payment and invoicing processes requested by Data Subjects.
Address customer service-related matters, such as: inquiries, complaints, suggestions, returns and exchanges, as well as to provide customer service.
For compliance with applicable legal obligations under Mexican legislation and requirements of competent authorities.
For the investigation of possible illicit conduct that may constitute a violation of the rights of QUIMICONSULT.

Likewise, the personal data collected may be used for the following secondary purposes:

Sending advertising and marketing materials.
Sending promotions about our products or services.
Understanding our customers
Conducting market studies to determine customer satisfaction.
Creating a customer database.

In the event that Data Subjects do not agree with the use of their data for one or several secondary purposes, they may request the limitation of the use of their data by sending an email to the following address: derechos@quimiconsult.com. The Personal Data Processor of QUIMICONSULT must provide Data Subjects with information about the procedure to carry out such limitation of their personal data.

5. Data Transfer

Hereby, Data Subjects are informed that their personal data may be transferred to third parties for the following purposes:

Recipient or Processor of personal data

Purpose

Recipient or Processor of personal data

Subsidiary, affiliated, and/or business partner companies of QUIMICONSULT.

Purpose

For the marketing of products and/or services offered by QUIMICONSULT.
To conclude the sale of products and/or services.
To provide customer service.
For services related to advertising or marketing of products and/or services.

Recipient or Processor of personal data

Service Providers

Purpose

We may also share your information with authorized service providers and contractors of QUIMICONSULT for activities related to the marketing of products and/or the provision of services that QUIMICONSULT offers to Data Subjects.

Recipient or Processor of personal data

Banking Institutions and Payment Processors

Purpose

For the processing of payment obligations derived from the marketing of products and/or the provision of services that QUIMICONSULT offers to Data Subjects.

In the event that QUIMICONSULT needs to transfer data to other unauthorized third parties, it must obtain the prior consent of Data Subjects and inform them about the purposes for which their data will be transferred.

Additionally, QUIMICONSULT and its affiliated and/or subsidiary companies may share the personal data of Data Subjects with public bodies and institutions, authorities, or other organizations, without the need for authorization, when there is a legal requirement to do so or in cases authorized by applicable legal provisions.

6. Rights of Data Subjects

QUIMICONSULT informs Data Subjects that, in accordance with legal provisions, they may exercise their rights of access, rectification, cancellation, and opposition ("ARCO Rights), which consist of: knowing the personal data that was collected and how it is used (Access); requesting the correction of information in case it is outdated, inaccurate, or incomplete (Rectification); the cessation of use and deletion, partially or totally, of the information that QUIMICONSULT has in its database (Cancellation); as well as opposing, partially or totally, the use of your personal data for specific purposes (Opposition).

Data Subjects will be solely responsible for keeping their information updated, accurate, and complete; therefore, if it is necessary to rectify their data, they must notify QUIMICONSULT so that it may proceed to make the corresponding modifications. QUIMICONSULT will not have any responsibility for incorrect or inaccurate information received from Data Subjects.

To exercise your ARCO rights, Data Subjects may submit their request through email derechos@quimiconsult.com or at the address located at Privada el Encino, No. 750, Col. LaGrange, San Nicolas de los Garza, N.L. Mexico, CP. 66490.

The request must contain the following information:

Name and address or other means to receive the response to the request;
Copy of documents proving the identity of the grantor or, where applicable, the legal representation of their representative;
Clear and precise description of the data for which any of the rights of access, rectification, cancellation, and opposition are to be exercised;
Any other element that facilitates the location of the required data; and
The rectification of personal data must be accompanied by suitable supporting documents to substantiate the changes.

QUIMICONSULT or the person assigned to handle inquiries must respond to the request within the period established in the legal provisions, informing Data Subjects of the requirements they must meet for their request to be properly processed.

In the event that Data Subjects exercise their rights of cancellation, opposition, or wish to revoke their consent, QUIMICONSULT must comply with the respective procedures established in the legal provisions and may only retain the minimum information required to fulfill its legal obligations.

7. Security Measures:

QUIMICONSULT informs Data Subjects that their data is treated with the utmost confidentiality by its collaborators and employees with whom they have signed a confidentiality agreement for the processing of personal data collected under this Privacy Notice.
QUIMICONSULT commits to taking the measures deemed necessary and sufficient to guarantee the confidentiality and security of information, such as: the use of passwords, firewalls, document encryption, among others.

In the event of any breach of the security measures adopted by QUIMICONSULT, it commits to identifying, containing, mitigating, and recovering the personal data that has been subject to the breach. Subsequently, it must promptly notify the affected Data Subjects about the breach and the type of data that has been extracted, as well as follow the guidelines established by the National Institute of Transparency, Access to Information, and Protection of Personal Data (INAI) in order to take the necessary legal measures.

8. Use of Technologies

Data Subjects are informed that the website may use cookies, web beacons, and/or other similar technologies, in order to evaluate the preferences of Data Subjects, to provide them with a better browsing experience, as well as to evaluate the level of satisfaction regarding the products or services offered on the platform. The information that may be collected consists of: information related to username, IP address, preferences and purchases made, browsing schedule and time on the website, websites accessed before and after.

9. Modifications to the Privacy Notice

This Privacy Notice may undergo modifications, changes, or updates derived from new legal requirements or new privacy practices implemented by QUIMICONSULT. All modifications to this Privacy Notice will be published and may be consulted on our website.

Shopping Cart

Privacy Notice of Quimica e Ingenieros Consultores, S.A. de C.V. ("QUIMICONSULT")